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Sunlighten Return Policy

Deposits
All deposits are nonrefundable unless Sunlighten, Inc. (the “Seller”) receives written notice from the Buyer of any of Seller’s Goods (as defined in the Uniform Commercial Code) that Buyer is canceling such order for the Goods and such notice is received by the Seller the earlier of: (a) any time prior to Seller beginning to prepare the Goods for shipment; or, (b) within three (3) days of Buyer placing the order for the Goods with the Seller. Custom order (as defined below) deposits are at all times nonrefundable. Deposits are voided 1 year after purchase date.

EXCEPT AS PROVIDED IN THIS POLICY, IN NO EVENT MAY ORDERS BE CANCELLED OR RETURNED TO SELLER. EXCEPT AS PROVIDED IN THIS POLICY, IN NO EVENT WILL DEPOSITS NOR PAYMENTS MADE BY BUYER TO SELLER FOR ORDERS FOR GOODS BE REFUNDED TO BUYER. EXCEPT AS PROVIDED IN THIS POLICY, BUYER SHALL AT ALL TIMES REMAIN FULLY LIABLE FOR FULL PAYMENT OF THE ORDER FOR GOODS.

Inspection and Acceptance.
Each delivery of Goods to a Buyer will be inspected promptly by Buyer for damage and defects. Buyer will notify Seller in writing of all claimed damage or defects within three (3) days of Buyer’s receipt of the Goods. If Buyer fails to so inspect or notify Seller, Buyer will be deemed to have accepted the Goods and to have waived any damage or defect, including any damage or defect covered by any warranty on the Goods (except as may be specifically provided in such warranty). Seller reserves the right to reject any damage or defect claim that Seller believes is not valid, or if Seller believes that such damage or defect was caused by an act or omission of the Buyer. Except as provided in this policy, no Goods shall be subject to return or cancellation after the order has been accepted by Buyer pursuant to the terms of this policy.

Cancellation and Return Policy.
Except for custom orders and Sunlight Day Spa® orders, Buyer may cancel and return the Goods to Seller, subject to the terms and conditions of this policy, if Buyer provides written notice to Seller within thirty (30) days of Buyer's receipt of the Goods that Buyer does not accept the Goods. Buyer understands, acknowledges and agrees that any refund of any deposit or payment to Seller is subject to the terms and conditions of this policy, including without limitation, the Deposit policy as stated herein.

EXCEPT AS EXPRESSLY PROVIDED HEREIN, IN NO EVENT MAY CUSTOM ORDERS BE CANCELLED OR RETURNED TO SELLER. NEITHER DEPOSITS NOR ANY PAYMENTS MADE BY BUYER TO SELLER FOR CUSTOM ORDERS WILL BE REFUNDED TO BUYER. BUYER SHALL AT ALL TIMES REMAIN FULLY LIABLE FOR FULL PAYMENT OF THE CUSTOM ORDER. A "custom order" shall mean any order from a Buyer that is designed or manufactured in whole or in part to Buyer's specifications.

In the event the Buyer elects to cancel a non-custom order and return such Goods pursuant to this policy, Buyer shall assume all risk of loss associated with the return as well as shipping, handling, restocking and other fees, costs and expenses as described in this policy and in connection therewith. Seller reserves the right to refuse to refund any deposit or payment or cancel any payment due and owing until such time as Seller (a) is in receipt of the Goods; (b) has inspected the Goods; and, (c) in Seller's discretion, has found such Goods to be free of damage. ALL RETURNED GOODS MUST BE IN THEIR ORIGINAL PACKAGING. In addition to other legal and equitable remedies available to Seller, Seller may refuse to refund all or any portion of any deposit or payment or cancel any payment due and owing if the Buyer fails to fully comply with or violates the terms and conditions of this policy.

Shipping, Handling, Restocking and Processing Fees, Costs and Expenses.
All cancelled or returned Goods shall be subject to: (a) storage fees and costs associated with re-routing the Goods; (b) a handling and restocking fee in the amount of $499 USD for each Signature, $499 USD for each Select, $199 USD for each Solo sauna, $49 USD for each Solopad, and $25 USD for SO Sound kit ; (c) all shipping costs to and from the Seller (collectively, the “Costs and Fees”); and, (d) Seller providing Buyer with a Return Merchandize Authorization (“”RMA”) number. Buyer’s failure to obtain the RMA number shall result in Seller not accepting any shipment and Buyer paying all Cost and Fees. All such Costs and Fees as determined by Seller shall be paid by Buyer to Seller upon demand by Seller. At Seller’s option, Seller may recoup and/or offset any Costs and Fees from any deposits or payments made by Buyer to Seller.

Insufficient Checks or ACH Transactions

Any insufficient checks or ACH transactions will be charged a $25 fee and model will go back into inventory.

 

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INFRARED SAUNA TECHNOLOGY UNLIKE ANY OTHER™

Infrared saunas are not created equally. Far infrared saunas make you sweat more and feel better. Far infrared sauna therapy can be increased through our Solocarbon® Far infrared heater technology. Far infrared sauna kits and home saunas are manufactured with the quality to fit any need. Read more.

FAR INFRARED SAUNA THERAPY HEALTH BENEFITS

Far infrared saunas have shown to assist in weight loss, pain management, skin purification, detoxification and stress reduction . Far infrared saunas can also provide relief to patients suffering from arthritis, chronic fatigue syndrome, fibromyalgia, and certain skin conditions. Solocarbon® Far infrared sauna therapy surrounds the body and penetrates deeply into joints, muscles and tissues, speeding oxygen flow and increasing circulation. Natural body healing with Sunlighten™ therapy leads to a healthier lifestyle for you and those around you.
Read more

INFRARED SAUNAS AND DETOX

Detox at a cellular level. Detoxify the body from heavy metals including mercury, lead, cadmium, and aluminum. Detox arsenic, formaldehyde, and industrial chemicals. Sunlighten™ Solocarbon® heaters helps to purify cells, where our body stores waste and harmful toxins, such as cholesterol and heavy metals. Detoxification is made simple and easy through Far infrared sauna therapy. Read more

SPECIALIZING IN FAR INFRARED SAUNA THERAPY

Our Far infrared heat saunas use cutting-edge Solocarbon® Heating Technology. Our personnel and customer service staff are fully trained on the latest research and health benefits. Everyone on our staff is a Far Infrared Sauna Specialist. There are so many other features and differences about our home saunas that cannot be explained in one page! Please continue reading for additional information about our home saunas and how to purchase one of our sauna kits. Enjoy the aroma of cedarwood, enjoy the comfort of warmth from one of our sauna kits, enjoy cleanliness from the inside out, just enjoy.

Sunlighten SaunaS ARE SAFE

Infrared light is part of the Sun's invisible spectrum. One of far infrared light's characteristics is the ability to easily penetrate human tissue. When this happens, it creates a natural resonance, which has many beneficial properties. Remember the last time you were sunbathing with sunscreen? Were you still hot? Of course you were because the sunscreen only stops the UV (Ultraviolet) light from hitting your skin. The far infrared heat (Far infrared light waves) penetrates your skin, giving you that wonderful natural warmth.

You can be exposed to far infrared heat for hours and it will never cause your skin to burn. Far infrared heat is completely healthy and safe for all living things. In fact, it is so safe it is used in hospitals to warm newborn infants.

Sunlighten SaunaS technology EMITS THE "VITAL RAYS".

All humans send and receive Far infrared waves. The range of waves generated by the human body is 6 to 20 microns. The optimal micron output range is between 7 and 14 microns which is very close to the resonant frequency of a water molecule. This similarity makes sense since our bodies are almost 70% water. This range, sometimes called "Vital Rays" appears to have special regenerative effects on the body.

The result of Sunlighten heater designs allows for better performance well within this vital wave range of 7 to 14 microns with a good portion of wavelengths at 9.4--which is the frequency at which a water molecule resonates or vibrates. This vibration causes a release of cellular toxins such as mercury, aluminum, cholesterol and other toxic gases such as sulfur and formaldehyde. This optimal micron output also allows for deeper penetration of Far infrared heat, which improves pain relief, detoxification, circulation, and increased peripheral blood flow.


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