Sunlighten is unique – we care about our customers just as much after the sale of the infrared sauna as we do before a sale. Our quality saunas are backed up with a dedicated customer service team and lifetime warranty. We value every customer and will work to ensure your ultimate satisfaction.

Kristin McAllister
Tehachapi, CA

Dear Ian,

I want to thank you for your patience and customer service in my purchase of the Signature 3 sauna. You are right - the sauna is amazing, and has been a terrific addition to our home.

I called various other sauna manufacturers and their customer service representatives were not knowledgeable in their products, not willing to get answers to questions asked, and didn't follow up with me as promised. Certainly they did not take the time to "know" me as you did - and remember the "little things" about me, like my $500.00 rule. Your professionalism mixed with personality, combined with your deep knowledge of the saunas of Sunlighten cinched the deal.

As you know, I have Lupus and autoimmune vasculitis. Before the sauna arrived, I couldn't close my fist without pain (and really, couldn't get it completely closed at all), due to inflammation and joint pain. After two weeks of daily sauna use, I could close my hand completely without pain. I bruise easily, and before the sauna, bruises would last for months; after the sauna, they start to recede after about a week. My skin looks better - even my laugh lines are "gone"! My flare ups have been lessened, and for the first time, my doctor (on this past Friday's visit) didn't want to "up" my meds, because my pain is now under control. The improvements have not been only physical - my stress levels are down on the days I use the sauna. I am given that peaceful quiet time, either reading or just relaxing in the sauna. The sauna heat is so soothing and calming... well, that "calm" carries over into my entire day.

I have referred Sunlighten (and you in particular) to many friends and to a Lupus support group that has an online bulletin board. I hope, for their sakes, that they call.

Even barring illness, I believe that every household should have a Sunlighten™ sauna in it. The benefits are amazing, and the difference in my everyday life is obvious to everyone around me.

Thank you again,

Kristin McAllister
Tehachapi, CA

Altered Image Fitness

Dear Connie,

We have had our Signature 3 sauna since July of this year. We absolutely love the sauna. Our customers are already falling in love with the sauna. They tell us their skin is softer and also those with complexion trouble spots are seeing improvement. Of course, many of our ladies love the burning the extra calories after their workouts. I have arthritis and it helps me reduce the stiffness. Many of us are finding that we are more relaxed after using it. We are glad that we took the time to find what we believe is the best manufacturer in the industry. We would love to refer clients to you. I can also tell you that Aaron Heatherington is a great salesperson. He spent a lot of time with us before we purchased the sauna and has been wonderful in seeing that we receive great customer service. I am on the left in the picture and my employee Maureen Allen is pictured with me. She absolutely loves this unit. She tells me all the time that it helps her to sell gym memberships and I agree. You can call us anytime.

Sincerely,

Judith Wiatrowski, Owner Altered Image Fitness
Schereville, Indiana

Donna L. Walsh

Nichol,

I have to tell you how beautiful my sauna is!!!! I could not be more pleased with the sauna craftsmanship, ease of putting it together and the styling of the sauna. It's all together and I will use it for the first time today. Thank you for all your help. It is refreshing to deal with a person whom you can trust to do what they say and deliver what they promised.

Thank You,
Donna L. Walsh

PS. The delivery person was very accommodating and put the sauna in a spot for me I was comfortable with until my husband came home and we could get the sauna in.

Rich Ryder

Greg,

Just wanted to say I got the sauna and I love it....I had two people help me (only needed one) and we had it up and running in 45 minutes....great design and have used the sauna twice already....I am not easily impressed but I have to say that the whole experience of buying a Sunlight Day Spa was great and the product surpassed my expectations....thanks again....

Rich Ryder

Peggy Lockard

Good Morning Greg, 

We got our sauna yesterday and my sister came over and helped me to put the sauna together.  We hauled the sauna up 3 flights of stairs and put it up in about 2 hours.  It was a snap.  We got in the sauna and cooked for about 30 min.  It is great.  John got home from a trip last night and got into it too.  We love the way the sauna makes us feel while we were in it.   

My sister wants to get one and will be calling you on her lunch hour today. I wonder if you have any brochures that I can show my friends.  They are going to want to see what it does and where they can get one. Thank you again for helping us to find a great way to stay healthy.         

Peggy Lockard

Lori Warshaw

I am writing to let you know how pleased I am with the RA 2 Far infrared sauna we installed at our Lady of America facility. The sauna is not only attractive to look at but gives a fantastic sweat that I have not experienced in conventional saunas.

With over 2,500 members our ladies demand the latest in fitness technology and Sunlighten™ sauna is a perfect solution to assist in weight loss, circulation, detoxification, and relaxation. The sauna has added a consistent and steady revenue stream for us and a wonderful service for our ladies. We have found great success in bundling the sauna with other profit centers.

Our members have become ADDICTED to the sauna. It is an inside joke at the gym that we are like drug dealers. We gave them a free sauna, got them hooked and now they are addicted. Well they love it, and it is so healthy for them and profitable for us. It is a WIN, WIN.

I really appreciate the support we received from Sunlighten™' Far infrared sauna specialists. The week after we received the RA 2 a Sunlighten™ sauna representative educated my team on how to properly price, sell, and market the product. Now that's customer service!

Keep up the good work and thanks again for your help.

Lori Warshaw
Owner
Lady of America,
Deerfield Beach, Florida

Bernard Thompson

Good morning, Lisa!

Please excuse the hundred years that it has taken for me to get back to you with feedback on the sauna. It arrived two days before my wife's birthday, and instead of being at work, she had decided to work a half day. No sooner had she parked then an 18-wheeler pulled up to the driveway. I helped the driver unload the boxes (while my wife looked on in befuddlement), and then told her happy birthday! Needless to say, she was thrilled! After getting some help to put the panels where they belonged, and a brief visit by our electrician, we were ready to hit the power button. I let Karen take the first sauna by herself. After a half hour inside, she took a quick shower and poured herself into bed. She was all smiles.

I have since used it, we've let the kids try it out during the warm up cycle (four minutes and they say- have a good time- goodbye!), and it's a real pleasure to use. CD or radio softly in the background isn't too shabby, either!

I can't thank you enough for all of your help during this process. Everything went smoothly (the trucking company even lets you see a scan of the bill of lading from California!). If you need a testimonial from a satisfied customer, please don't hesitate to ask!

Be well,
Bernard Thompson

Linh Tran

Connie,

Thanks for the great customer support. I will definitely recommend your product to whoever showing interest in a sauna. It does produce sweat!!!

Keep up the good work.

Linh Tran

Michael Wertz

To Christina and Aaron,

I must say that at fist, I was skeptical about using the vendor for Far infrared saunas that was recommended by my franchiser. I have had lousy success with other vendors recommended by them before, and actually went to other companies before I reluctantly decided to at least give you a shot. I am glad I did. What I found was an eager, attentive sales rep. in Aaron who was honest in his recommendations when described my needs and responsive when delivering on his promises. I also found great quality at the best price of the several companies I looked at, and that was a welcomed surprise as I had already decided to buy from you after dealing with Aaron anyway.

Thank you for you attention to detail. You have won over a client for life as I have 3 more gyms I am opening, and my wife and I have discussed one for our own home...in the future.

Sincerely,
Michael Wertz

Jim Fergerson

You asked to know how the RA 2 delivery went...You said the order was shipped last Friday. I got a call from Roadway at 9 am Monday saying that boxes were waiting for a delivery appointment. (Not bad at all for a cross-country shipment!)

Because of meetings, I couldn't take delivery until Wednesday morning--the van was at my house by 9 a.m. and the delivery person brought the packages directly into the house. This was not an easy task because of some unexpected road construction on my street which forced him park across the road and wheel the packages across some heavy traffic. (One minor issue that I hadn't anticipated was that my road is posted against trucks over a certain weight limit, and the delivery van exceeded that. The driver was a bit nervous about that, but no cops, and no tickets...) He wouldn't even accept an offered tip. All in all, the delivery was very satisfactory and professional!

Now I have to figure out how to get the boxes upstairs for assembly--I think part by part is the best solution, given the size of the packages.

Many thanks for your help in expediting the delivery to arrive before my vacation!

Jim Fergerson

Deb Warren

Deb Warren

Thank you for the excellent construction of your Saunas. I researched quite a few companies and did the comparisons and I feel most happy I made the purchase with Sunlighten™. I almost purchased from another company because of putting out some false advertisement. I called and talked to a representative from Sunlighten™ and they were most helpful. I am just happy I did before I purchased a different one. The construction is beautiful on the Sunlight Sauna. The real glass (most other models are plastic), beautiful wood and the fit after putting it together is fantastic. My son said he had never put anything together that went so smoothly. I highly recommend your Saunas.

Deb Warren, Seneca Nebraska

Paul Monohan

Received my sauna Monday noon, when trucking company said. That's a good start you know. A neighbor and the driver managed it to the back, heavy, where I uncrated it. I uncrated it and moved the floor and sides into it's new home. Being somewhat handicapped I had to wait for help to put it together. This gave me time to read the instruction book several times. I have to admit to being a little confused, little illustrations are more difficult now a day, but when help arrived we had it up and running in less than two hours...we couldn't be happier with our purchase. It is not only a remarkable piece of equipment but a beautiful piece of furniture that I'm very proud to show off to one and all.

I want to thank you and your firm for a pleasant experience, I should say very pleasant, with your personal attention to my personal needs and questions through purchase.

Feel free to use my name as an extremely happy camper.
As always, a proud Ra 3 parent.

Paul Monahan, Deland, Florida

Kamille J. Stich

Connie,

Just a quick note to let you know that in our search for a sauna, we were very impressed with your sales representative, David Gramkow. In comparing the telephone conversations we had with numerous sauna company salespeople, David was, by far, the most knowledgeable, most thorough, and most professional of all of the reps. He answered dozens of questions we asked and never hesitated to differentiate his product from the rest of the pack. He has continued to follow up with us on multiple occasions while we ponder this decision, never intruding or crossing the line of professionalism.

My husband and I are both in sales and we recognize excellence when we see it. While we are still in the decision-making process, we feel that when the time is right to purchase, it will be a Sunlighten™ sauna thanks to David. Just thought I'd write and let you know!

Happy Holidays to you and your staff,

Kamille J. Stich

Henderson, Kentucky

P.S.: I don't know David or his mother personally!