Solo System Product Support
Product Documentation
Product Documentation
Helpful Videos
See how to assemble your Solo System portable infrared sauna.
Watch how to assemble your Solo Rise.
Frequently Asked Questions
Press the Hr/Min button to switch this setting. When in the minutes setting, there will be a blinking light in bottom right corner of timer window. The hour setting is only available when the intensity is set to 6 or above.
You should always use a fitted Bamboo Carbon or CELLIANT SoloPad cover to keep it clean during use. When unplugged, the SoloPad may be wiped down with a damp cloth or an all-natural disinfectant. The Sunlighten Natural Sauna Cleaner is an effective, natural, and non-toxic cleaner that can be used on the SoloPad. For tougher stains, using a mixture of baking soda and water or vinegar and water can be an effective solution.
Both the intensity level and the timer must be set for the heaters to turn on.
Since the heaters are located at the bottom of the pad, we do not recommend placing it directly on the floor. For optimal support and protection, we recommend using the Solo Rise, Solo Mat, or a heat-resistant, non-toxic mat. Placing the SoloPad directly on wood flooring or carpet may risk discoloration over time.
The numbers on the control panel represent the intensity level of the upper and lower domes, not the temperature. For example, if the digital control is set to 9-5, it means that the upper dome is set to 9 (approximately 150°F) and the lower dome is set to 5 (approximately 130°F).
Here is the temperature range for each intensity level:
Never use any toxic chemicals to clean inside or outside the sauna. The fabric used in our Solo is antibacterial, anti-mold, and anti-germ. Leave the domes on for an extra 10-15 minutes after use to help dry out the sauna and prevent mold, bacteria and odors from forming due to residual sweat.
Your Solopad is constructed with 3″ thick memory foam that conforms to your body, relieving pressure points for optimal therapeutic benefits. Because the memory foam is between you and the heaters, it might not feel that warm when checking the warmtdh with just your hand. Once the memory foam is broken in and compressed with your body weight, you will absolutely feel the heat.
First, ensure the Chromotherapy wire, located at the base of the light strip of the upper dome, is connected to the control box. To control the lights, point the remote at the control box, not the colored lights. The remote must be within a 3 ft. radius of the control box.
NOTE: Make sure when using the Solo® domes that the Chromotherapy wires are not being pinched by the domes. This can cause the light strip to fail.
Proper sauna use is important; just like we warm up and cool down our bodies when we exercise, there are some basic steps to follow to ensure you gain maximum benefits of using a sauna.
- To get your body accustomed to infrared therapy, start with 10-15 minute sessions at level 5 or lower.
- Gradually increase each session towards 40 minutes. The level can be adjusted to your preference.
- Hydrate before and after session.