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Solo System Product Support

Product Documentation

Helpful Videos

See how to assemble your Solo System portable infrared sauna.

Watch how to assemble your Solo Rise.

Frequently Asked Questions

How do I switch between hours and minutes on the Solopad controller?
How do I clean the SoloPad®?
Why isn’t my Solo heating after setting the intensity level?

Reach out to our support team

Support Hours:

9 am – 4 pm (CT) Monday - Saturday

Call Us:

877.292.0020

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    Sunlighten products are considered General Wellness products, not medical devices, as defined by the Food and Drug Administration. They are not intended to treat, cure or prevent diseases or medical conditions, and you should consult with your health professional before using Sunlighten products. Our website is for education and sharing information, but is not intended as medical advice.  

    Sunlighten saunas aren’t designed to be placed outdoors. If you choose to put your sauna outside, with or without a roof, it must have a sauna cover for the warranty to be honored. 

    Each of our saunas is crafted with premium, sustainably sourced eucalyptus wood. Variations in tone, grain, and color are natural hallmarks of this exquisite material.  These natural differences are part of the wood's character and beauty, making each sauna uniquely its own.

    *Sale ends 5/31/26; free RED Light Therapy Mask with purchase of cabin sauna (not Solo System), while inventory lasts. Free shipping only valid for the contiguous United States.

    ©2026 Sunlighten Inc. All rights reserved.

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